Overview
This Privacy Policy explains how OmniLux collects, uses, stores, and shares information when you visit omnilux.tv, create an OmniLux account, request access, interact with the SDK marketplace, or use paid cloud-connected features.
If a specific product flow, order form, or integration notice says something different for a particular service, that more specific notice controls for that service.
Information we collect
We collect information you provide directly, such as your name, email address, account credentials, support messages, investor inquiries, waitlist requests, and any profile details you add to your account.
We also collect service and device information needed to operate the platform, including IP address, browser and device metadata, logs, crash details, authentication events, and records about how account, billing, and cloud-connected features are used.
- Authentication and account data are processed through Supabase.
- Payment and billing information is processed by Stripe; OmniLux does not store full payment card numbers.
- Third-party metadata and imagery may be loaded from providers such as TMDB to render catalog and discovery experiences.
Cookies and similar technologies
OmniLux uses cookies, local storage, and similar browser technologies to keep you signed in, remember preferences, route users between the marketing and app surfaces, prevent abuse, and support secure billing and checkout flows.
Some third-party providers may also place or read their own cookies or local storage entries when you use their services from OmniLux, such as Stripe for billing or identity providers for sign-in.
How we use information
We use personal information to create and secure accounts, provide requested services, process subscriptions and billing, respond to inquiries, improve reliability and performance, prevent fraud and abuse, and communicate important service or policy updates.
We may also use aggregated or de-identified information to understand product usage, evaluate feature demand, and plan future product development.
How we share information
We share information with service providers that help us operate OmniLux, including hosting, authentication, payments, analytics or observability tools, communications providers, and content or metadata partners.
We may also disclose information when required to comply with law, enforce our agreements, protect users and the public, or as part of a merger, financing, acquisition, or asset transfer.
- Supabase helps operate authentication, account sessions, and database-backed application features.
- Stripe helps process subscriptions, billing, fraud prevention, and customer billing portal access.
- OAuth and sign-in providers such as Google, Apple, or GitHub receive the information required to complete login flows you initiate.
Retention and security
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.
OmniLux uses technical and organizational safeguards intended to protect personal information, but no system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict the processing of your personal information. You may also have the right to object to certain processing or withdraw consent where consent is the legal basis.
To exercise a privacy request, contact hello@omnilux.tv from the email address associated with your account. We may need to verify your identity before completing a request.
International transfers and children
OmniLux and its service providers may process information in countries other than where you live. When required, we use appropriate safeguards for international transfers.
OmniLux is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally required authorization.
Contact us
If you have questions about this Privacy Policy or OmniLux privacy practices, contact hello@omnilux.tv.